Responsible Gaming at 8h88

Our Commitment

How 8h88 Promotes Safe Play

8h88 recognises that for the vast majority of our players across Dhaka, Chittagong, Sylhet, and beyond, gambling is an enjoyable leisure activity. We want to keep it that way. Our platform is built with a range of protective tools and policies designed to help players maintain control over their gambling habits, set sensible boundaries, and seek help if things ever go wrong. Responsible gaming is not an afterthought at 8h88 — it is a core part of how we operate.

We actively train our support team to identify players who may be showing signs of problematic behaviour, and we proactively reach out when we notice unusual patterns of play. All responsible gaming features on 8h88 are available free of charge and can be activated instantly without needing to contact our support team — they are built directly into your account settings so you can make changes at any time, day or night.

Player Tools

Responsible Gaming Tools Available on 8h88

Every registered player on 8h88 has access to the following tools directly through their account settings. No forms, no waiting — activate any of these features instantly.

Warning Signs

Signs That Gambling May Be Becoming a Problem

Most people gamble for entertainment and never experience problems. However, gambling can become harmful for some individuals. The following warning signs may indicate that gambling is starting to have a negative impact on your life.

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  Spending more money or time gambling than you originally planned, and finding it difficult to stop even when you want to.

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  Borrowing money, selling possessions, or using funds earmarked for essential expenses such as rent, food, or utilities to fund gambling.

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  Chasing losses — continuing to gamble in an attempt to win back money that was lost, often resulting in even greater losses.

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  Feeling anxious, irritable, or restless when you are not gambling, or when you try to cut down on your gambling activity.

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  Neglecting work, family responsibilities, studies, or personal health because of the amount of time spent gambling.

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  Hiding your gambling activity from family members or friends, or lying about how much time or money you are spending on gambling.

Deposit Limits

Setting and Managing Your Deposit Limits

Deposit limits are one of the most effective tools for keeping your gambling within a budget you are comfortable with. On 8h88, you can set a daily, weekly, or monthly limit on how much you deposit into your account via bKash, Nagad, Rocket, or Upay. Once a limit is in place, the platform will not allow you to exceed it during the chosen period, regardless of which payment method you use.

To reduce your limit, the change takes effect immediately. If you wish to increase your limit, a mandatory 24-hour reflection period is required before the increase comes into force — this cooling window is designed to give you time to reconsider and ensure the decision is deliberate, not impulsive. 8h88 recommends setting your deposit limit before each new month begins, so you start every month with a clear financial boundary already in place.

Time-Out

Time-Out and Cooling-Off Options

Sometimes you just need a short break. 8h88's time-out feature lets you pause all gambling activity for a period of your choosing — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains open and your balance is preserved, but you cannot deposit funds, place bets, or participate in any promotional activity. The time-out begins the moment you activate it and cannot be lifted early, so please choose your period carefully.

The cooling-off period is slightly different from a full time-out: it allows you to stay logged in and review your account history, but gambling activity is suspended. This is particularly useful for players who want to reflect on their habits without fully disconnecting from the platform. Both features are accessible instantly through account settings. No support request is needed.

Self-Exclusion

How to Self-Exclude from 8h88

Self-exclusion is a serious step that fully suspends your access to the 8h88 platform for a minimum of six months, up to a permanent lifetime ban. We strongly encourage any player who feels they have lost control of their gambling to use this tool without hesitation. The process is simple and takes only a few minutes.

1. 1

   Go to Account Settings

   Log in to your 8h88 account and navigate to the Responsible Gaming section inside your account settings panel.

2. 2

   Select Self-Exclusion

   Choose the self-exclusion option and select your desired exclusion period: 6 months, 1 year, 3 years, or permanent. Read the on-screen information carefully before confirming.

3. 3

   Confirm Your Request

   Confirm your decision. The exclusion takes effect immediately. Your account will be suspended and you will be logged out. Any pending withdrawals will be processed normally.

4. 4

   Contact Support If Needed

   If you prefer assistance, our live chat support team is available 24/7 to help you activate self-exclusion immediately. You do not need to explain why — simply request it and it will be done.

Young People

Protecting Young People From Gambling Harm

8h88 takes the protection of minors extremely seriously. Our age verification process requires all new registrants to confirm that they are 21 years of age or above at the point of registration. 8h88 also reserves the right to request supporting identification documents — such as a national ID card or passport — at any time during account verification or upon withdrawal. Any account found to belong to a person under the age of 21 will be permanently closed and any funds will be returned.

If you share a device with younger family members, we strongly recommend using parental control software to prevent underage access to gambling websites. Tools such as device-level content filters, browser restrictions, and app locks can help ensure that gambling platforms remain inaccessible to those under 21 living in your household in Dhaka, Chittagong, Khulna, or anywhere else in Bangladesh.

Getting Help

Where to Get Help If Gambling Is Affecting Your Life

If gambling has stopped being entertainment and has started causing real harm — financial stress, relationship difficulties, mental health problems, or other serious consequences — please know that help is available and recovery is possible. 8h88 is not in a position to provide professional counselling, but we will always support you in taking the first step. Our live chat support team can immediately activate self-exclusion, deposit limits, or cooling-off periods on your behalf, and can point you toward appropriate professional resources in Bangladesh.

We encourage players experiencing gambling-related difficulties to speak with a trusted family member or friend as a first step, and to seek out professional mental health or financial counselling services. Taking a break from gambling — even a short one — can provide important perspective and help you reassess your relationship with gaming in a calm and rational way. Remember: 8h88 is meant to be a source of entertainment, never a source of financial stress.

Play Smart

Golden Rules for Responsible Play at 8h88

Keeping gambling enjoyable is straightforward when you follow a few simple principles. These golden rules are recommended by 8h88 for every player on our platform.

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  Only ever gamble with money you can genuinely afford to lose. Never use funds intended for rent, food, bills, or savings. Treat your gambling budget as an entertainment expense — like a cinema ticket or a meal out — and accept that it may not come back.

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  Set a budget before you start each session and stick to it. Decide in advance how much time and money you are willing to spend, and stop when you reach either limit — regardless of whether you are winning or losing at that point.

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  Never chase losses. If you have reached your spending limit and the session has not gone your way, accept the outcome and log out. Chasing losses nearly always leads to larger losses and is one of the most common patterns seen in problem gambling.

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  Gambling should be just one of many leisure activities in your life. Keep it balanced alongside time spent with family, friends, exercise, and other hobbies. If you find gambling is crowding out everything else, that is a clear signal to take a break.

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  Take regular breaks during play sessions. Stand up, stretch, drink water, and step away from the screen. Continuous play without breaks impairs judgment and makes it harder to make clear-headed decisions about your gambling.